Your front desk, fully covered. Without hiring or new software.
Most practices miss calls every day when the front desk is busy, at lunch, or gone for the night, and those new patients call the next office. We set up an AI front desk inside the phone and scheduling tools you already use, so every call gets answered and booked and your team stays focused on the patients in front of them.
- New patient asking about cleanings Booked Thursday, 9:00 am
- Current patient needs to reschedule Moved to next Tuesday
- Question about accepted insurance Answered from approved info
- Caller describing tooth pain Routed to the on-call line
Every call answered, day or night.
A great practice shouldn’t lose patients just because nobody was free to pick up the phone.
Calls go to voicemail when the front desk is on another line, at lunch, or gone for the day, and new patients call the next practice on the list.
You’re stretched thin, tired of trying to hire your way out, and it bothers you knowing patients can’t reach you.
Voicemail. Every call it catches is a patient who might not call back.
We get it.
We know how hard it is to keep the front desk covered when you’re short-staffed and the phones never stop.
We build your AI front desk inside your systems, test it, and train your team.
We work with healthcare practice owners and office managers: dental, med spa, chiropractic, physical therapy, optometry, and home health.
What your AI front desk handles
- Missed and after-hours calls
- When the front desk is on another line, at lunch, or gone for the night, calls go to voicemail. Your AI front desk answers every one, day or night.
- New patient booking
- New patients who can’t get through call the next practice on the list. Your AI front desk books them into your schedule, or captures the request so your team can book it first thing, depending on your systems.
- Past patient reactivation
- Patients who are overdue for a visit slip away when nobody has time to call them. Your AI front desk reaches out and books them back in.
- Common questions
- The same questions about hours, directions, and insurance tie up your phones all day. Your AI front desk answers them from information you approve.
How it works
Book a workflow assessment
We find where calls and patients slip through.
We build it
We build your AI front desk inside the phone and scheduling tools you already use.
Go live
Every call gets answered, and your team gets back to patients.
We set it up. You own it.
We never store, view, or process your patients’ information.
- Your accounts. Your AI front desk runs in your practice’s own accounts, and you sign the business associate agreement directly with the platform.
- Test calls, not patient calls. We build and test with made-up scenarios. After launch, we don’t keep access to recordings or transcripts.
- Clinical questions go to your people. Your AI front desk books, answers logistics, and takes messages. Anything clinical goes to your staff.
Our own forms only ask for your name, practice, role, and contact details.
What’s at stake
With an AI front desk
Every call answered, day or night. New patients booked, not lost to voicemail. Your team ends the day caught up, not behind.
Without one
New patients keep landing in voicemail, the marketing you pay for rings an empty desk, and your best staff keep burning out on the phones.
From a stretched-thin front desk missing calls to a fully covered practice that never misses a new patient.
Questions practices ask us
Will my team have to learn new software?
No. We build your AI front desk inside the phone and scheduling tools you already use. Your team keeps working the way they do now, with fewer calls landing on them.
Is this HIPAA compliant?
HIPAA compliance depends on how the whole system is set up and run, not on a label. We set yours up so it runs in your own accounts, under your own business associate agreement with the platform, and we don’t keep access to patient calls after launch. We walk through all of it with you during the workflow assessment.
Do callers know they’re talking to AI?
Yes. Your AI front desk tells callers it’s an automated assistant, and anyone can ask to reach a person.
What happens with medical questions?
They go to your people. Your AI front desk books, answers logistics, and takes messages. Anything clinical is routed to your staff or on-call line, following instructions you set.
Will it work with my phone and scheduling systems?
Most practices can keep their existing number and systems. During the workflow assessment we confirm exactly what connects in your office before you commit to anything.
Where are you located?
We’re located in Greenville, South Carolina, and work with practices in the Upstate and across the United States.
If your calls go to voicemail when your team is busy or gone for the day, an AI front desk is the right move.
Want to see how it works on your calls?
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